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The first step is to ascertain the scope of the restoration. Securing the property, to protect it from further deterioration or damage, is given a separate budget.

The first step is to ascertain the scope of the restoration. Securing the property, to protect it from further deterioration or damage, is given a separate budget.

A project plan provides the framework for each restoration project to complete on specification, on time and on budget. The plan defines the project’s expectations with the detail required guide the contractor’s crew and monitor project progress.

The journey from Before to After begins with a phone call, either from the property owner or an insurance agent, that requests emergency assistance regarding a property that has just been damaged by fire or water. As the response crew and equipment are assembled, a contractor contact goes out to the site. This contractor contact will assess the damage, meet with the property owner, and determine the steps required to stabilize the property. At this point, the property owner will deputize the contractor in writing to work with the carrier to assure completion of the emergency work.